On March 12, 2015, HMA Information Services hosted the webinar, “Do the Right Thing: Culturally Responsive Health Care and the Federally Mandated CLAS Standards.”
Not only is culturally responsive health care the right thing to do, but key elements are mandated by the federal CLAS standards (Culturally and Linguistically Appropriate Services). There is also a strong business case for culturally responsive health care; it drives patient satisfaction, helps improve outcomes, and brings a degree of economic viability to what is essentially an unfunded mandate. Unfortunately, many healthcare organizations find themselves either unfamiliar with the standards or lagging in the development and implementation of strategies for full compliance.
During this webinar, HMA Principal Dr. Jeff Ring makes the case for culturally responsive health care and illustrates how to make culturally responsive health care work for patients and the organizations serving them.
The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.
